Privacy Policy

This Privacy Policy describes how Worldwide ("we," "our," "us") collects, uses, shares, protects, or otherwise processes your personal data through https://worldwide-dc.com/ and its associated Discord server (the "Platform"). Worldwide is used by people globally, and this policy is written to a GDPR-aligned baseline, which generally meets or exceeds the requirements of most other privacy regimes (UK GDPR, and the general principles behind laws like the CCPA/CPRA and India's DPDP Act). You may browse certain sections of the Platform without registering. By using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.

We process your data on one or more of these bases: (a) performance of a contract (e.g., delivering a Virtual Item you purchased), (b) your consent (e.g., optional marketing communications), (c) our legitimate interests (e.g., fraud prevention, service improvement), or (d) compliance with a legal obligation.

We collect personal data when you use the Platform, including your Discord username/ID and, where applicable, email address. We do not directly collect or store your payment card, bank, or UPI details — payments are processed through PayPal (international payments) or Razorpay/PhonePe (UPI payments from India), and this data is handled entirely on those providers' secure, PCI-DSS-compliant systems, not on ours. We collect transaction history (e.g., virtual currency purchases) for order fulfillment and support. You may choose not to provide certain information, at the cost of not being able to use the related feature. If anyone contacts you claiming to be Worldwide and asks for your password, payment PIN, or banking credentials, do not provide it — report it to us immediately.

We use your data to provide the Services you request, fulfill purchases, improve the Platform, resolve disputes, detect fraud or abuse, enforce these Terms, and communicate necessary updates.

We share data only with third-party service providers strictly necessary to operate the Platform (e.g., our payment processor, hosting provider, Discord itself), each bound by their own data protection obligations. We do not sell your personal data. Because our volunteer team and infrastructure are distributed across multiple countries, your data may be transferred to and processed in countries other than your own; we take reasonable steps to ensure such transfers have appropriate safeguards. We may disclose data to law enforcement if legally required, or in good faith belief that disclosure is necessary to protect the rights, property, or safety of our users or the public.

We adopt reasonable security practices to protect your data. However, no transmission over the internet is completely secure, and by using the Platform you accept the inherent risks of that. You are responsible for keeping your Discord account credentials secure.

You may request account data deletion by contacting us (see below). We retain data only as long as necessary for the purposes described here, to comply with legal obligations, to prevent fraud, or in anonymized form for analytics. Pending disputes or unresolved purchases may delay deletion.

Wherever you're located, you may request to: access the personal data we hold about you; correct inaccurate data; delete your data ("right to erasure"); receive a copy of your data in a portable format; object to or restrict certain processing; and withdraw consent at any time (without affecting past lawful processing). Contact us below to exercise these rights. We may need to verify your identity before acting on a request.

The Platform is not directed at children under Discord's own minimum age requirement (currently 13, or higher where local law requires). We do not knowingly collect data from users below this age.

By using the Platform, you consent to this Privacy Policy. You may withdraw consent by contacting us, though this isn't retroactive and may limit your ability to use certain Services.

We may update this Privacy Policy periodically and will note significant changes on the Platform.

Grievance Contact: Platform Administrator, Worldwide. Contact email: [email protected]. Typical response time: within 3–5 business days (since the team spans multiple time zones, a specific office-hours window isn't practical — a response-time commitment works better).

This policy applies to virtual currency, virtual shop items, and other digital goods purchased through the Platform ("Virtual Items").

1. All sales of Virtual Items are final once delivered to your account, except as described below. Because Virtual Items are delivered instantly and cannot be "returned," standard physical-goods cancellation rules do not apply.
2. Technical/billing errors: If you were charged incorrectly (e.g., duplicate charge, failed delivery of a paid item, or a system error resulted in you not receiving what you paid for), contact us within 7 days of the transaction with your order/transaction ID. We will investigate and, if confirmed, issue a refund or re-deliver the item.
3. Unauthorized purchases: If you believe a purchase was made without your authorization (e.g., compromised Discord account), report it immediately. We may require you to secure your account (password reset, 2FA) before processing any refund.
4. No refunds for change of mind, in-game/community outcomes, or misuse of Virtual Items after delivery.
5. Chargebacks: Initiating a chargeback with your bank/payment provider instead of contacting us first may result in suspension of your Platform account pending resolution.
6. Refunds, once approved, will be processed within 7 business days, and will be issued back through the same payment channel you originally used (PayPal refunds to PayPal, UPI/Razorpay-PhonePe refunds to the original UPI account). Actual arrival time may vary based on that provider's own processing timelines, which are outside our control.