Privacy Policy

This notice describes how Worldwide handles personal data through the Website, Discord community, bots, and related services. It explains our practices; it is not a claim that one privacy standard automatically satisfies every country’s laws. Rights and obligations depend on the laws applicable to the processing.

Where a legal basis is required, we use the basis appropriate to the purpose: providing requested services and purchases, complying with legal obligations, pursuing legitimate interests such as security and fraud prevention where permitted, or obtaining consent for processing that requires consent. Acceptance of the Terms is not blanket consent to unrelated data processing.

We process Discord identifiers and profile information needed for community and Website features, and email addresses where provided. Game records can include currency balances, inventory, progression, activity, rankings, game outcomes, and transaction history. Purchase records include information needed for fulfillment, support, and disputes. The Website also stores the policy version accepted in your browser to determine when another review is needed.

Payment credentials are handled by the payment provider identified at checkout. We do not ask you to submit payment card numbers, bank credentials, payment PINs, or Discord passwords to Worldwide. Never give these credentials to someone claiming to be our staff.

We use your data to provide the Services you request, fulfill purchases, improve the Platform, resolve disputes, detect fraud or abuse, enforce these Terms, and communicate necessary updates.

Providers such as Discord, payment processors, hosting providers, and services needed to operate and secure the Platform receive the data necessary for their role. Authorized administrators may access records for operation, moderation, support, and dispute handling. We do not sell personal data.

Public community features can display Discord profile identity, roles, rankings, and game statistics to other users, subject to the visibility controls provided by that feature. Do not assume that all activity or game data is private.

Our volunteers and providers operate across countries, so processing can occur outside your country. Applicable international-transfer requirements remain our responsibility; contact us for information about the providers and safeguards relevant to your data. We disclose data where legally required or otherwise permitted by applicable law for safety, security, or the protection of rights.

We adopt reasonable security practices to protect your data. However, no transmission over the internet is completely secure, and by using the Platform you accept the inherent risks of that. You are responsible for keeping your Discord account credentials secure.

We determine retention by the purpose of the record: operating active accounts and game features, fulfilling and accounting for purchases, resolving disputes, preventing abuse, and meeting legal requirements. A deletion request does not require us to erase records that must lawfully be retained; we will explain relevant exceptions when responding. Contact us for the retention criteria applicable to a particular record.

Depending on applicable law and the basis for processing, you may have rights to access, correction, deletion, restriction, objection, portability, and withdrawal of consent. Contact us to exercise these rights. We may verify your identity and explain any lawful limitation or retention obligation. Where applicable, you may also complain to your data protection authority.

The Platform is not directed at children under Discord's own minimum age requirement (currently 13, or higher where local law requires). We do not knowingly collect data from users below this age.

This notice provides information about processing; accepting it is not consent to every use of personal data. If we rely on consent, we will request it for the relevant purpose and provide a way to withdraw it. Withdrawal does not affect processing that was already lawful or processing based on another valid legal basis.

The current policy update date is displayed on these pages. Material changes will be explained on the Platform and the Website will ask for renewed acknowledgment. Acknowledging an updated notice does not waive privacy rights or substitute for any separate consent required by law.

Grievance Contact: Platform Administrator, Worldwide. Contact email: [email protected]. We aim to respond within 3–5 business days and will meet any shorter response deadline required by applicable law.

This policy applies to virtual currency, virtual shop items, and other digital goods purchased through the Platform ("Virtual Items").

1. Nothing in this policy limits mandatory consumer rights, remedies for defective or undelivered purchases, or rights available through your payment provider. Subject to those rights and the exceptions below, we do not ordinarily provide discretionary refunds for a change of mind after the described Virtual Items have been delivered.
2. Immediate digital delivery does not automatically remove every cancellation right. Where applicable law permits a withdrawal right to end when delivery begins, the required express request, acknowledgment, and confirmation must be obtained. A general acceptance of these Terms is not a substitute for those requirements.
3. Technical or billing errors: report duplicate charges, failed delivery, or incorrect fulfillment promptly, preferably within seven days, with your order ID. This requested reporting period does not shorten a statutory or payment-provider deadline. We will investigate and provide the remedy required by applicable law, which may include corrected delivery or a refund.
4. Unauthorized purchases: contact us and your payment provider promptly. We may ask for reasonable verification and steps to secure a compromised account, without removing rights or remedies provided by law or your payment provider.
5. Ordinary, correctly functioning game outcomes—including documented losses, spending, taxes, or robbery—do not ordinarily qualify for a discretionary refund. This does not exclude remedies for faulty functionality, misleading descriptions, or other failures covered by applicable law.
6. Payment disputes: contacting us first can help resolve an issue, but it is not a condition of exercising statutory or payment-provider rights. We may temporarily restrict disputed credits or affected transactions while investigating fraud, duplicate reimbursement, or account compromise. A legitimate dispute alone is not grounds for punishment.
7. Approved refunds are normally initiated within seven business days, or sooner where legally required, through the original payment method where supported. Arrival times depend on the provider. Lawful refunds correct purchases; they are not a facility for cashing out game winnings.